Terms & Conditions
Terms & Conditions
This website is owned and operated by The Cake Café , Pleasants Place, Dublin 8.
and using this website you agree that you have read, understood and accept these
access this website.
In using this website, including all materials available through it, you represent,
warrant and agree not to disrupt or interfere with the security of, or otherwise
cause harm to, the website, materials, system resources, servers, or networks connected
to or accessible through the site or any affiliated or linked websites; not to upload,
post or otherwise transmit through the website any viruses or other harmful, disruptive
or destructive files; not to provide any false personal information; not to intentionally
or unintentionally violate any applicable local, state, national or international
law, or any regulations having the force of law; and to indemnify us in respect
of any and all claims brought by a third party against us arising out of or in connection
with a breach of any of the foregoing.
All the prices on our website are in Euro.
We must receive payment for the goods you order before your order can be accepted.
Once payment has been received by us we will confirm that your order has been accepted
by sending an automatic email at the address you provided by you. If you choose
to collect items in store your order is not accepted by us until we have received
payment in store. Our acceptance of your order brings into existence a legally binding
contract between us.
Items to be delivered within Ireland are sent using overnight couriers. Please call
us on + 353 1 4789394 if you are experiencing any delays with your order. The cost
of delivery within Ireland is €3.75 for one item €6.75 for any other number of items.
Delivery may take longer during particularly busy times.
Outside of Ireland items are sent by the Irish postal system, An Post. The cost
is €6.25 for one item €12.25 for any other number. Delivery may take longer during
particularly busy times.
Contact details Please make sure you provide a valid, active email address and telephone
number when you order as we will use these details to contact you should there be
any issues with your order.
Please provide us with a clear, valid delivery address.
We aim to dispatch orders within 48 hours of recieving your order Monday to Friday.
Weekends and bank holidays will be slower. If for some reason an item is out of
stock will will email you immediately.
We aim to keep accurate records of stock on the website but if your item is no longer
in stock we will contact you with details of when you can expect your order to arrive.
You can of course choose to cancel your order if you are unhappy with an extended
As so many of our items are gifts we do not put price tags on anything.
At The Cake Café we try to use the minimum of packaging and we recycling everything
that we can.
Cancellation and returns
Changing your mind:
You can cancel your order for any reason up to the point of dispatch and any payments
made to us will be refunded in full ASAP, but definitely within 28 days. If you
cancel an order that has already been shipped you may still cancel your order but
you will need to cover the cost of returning it to us.
When you purchase online, you have a statutory right to return a product (other
than a special order) up to 7 days after your order has been delivered (cooling
off period). We can change or cancel an order up until it is dispatched. If the
order has been dispatched, you can return the product to us in its original packaging
and we will organise a refund (excluding delivery fee). You must inform us of your
intention to return the product by e-mail to firstname.lastname@example.org within 7 days of
making your order and must return the product to us within 28 days of delivery.
If you have placed a special order with us, which will be clearly indicated on the
website, then the items are being made specifically for you. These are non-refundable
/ non-returnable. Of course, we aim to be reasonable, so please get in touch if
you have any issues.
Not what is says on the tin:
We aim to give you accurate descriptions of all our goods, but in the event of it
not being what you expected we'll be happy for you to return the items and give
you a full refund. Due to the nature of digital reproduction and screen calibration
we cannot guarantee the accuracy of colour depictions of our items. Please feel
free to contact us at email@example.com for further information about any of our
If your goods arrive faulty or broken please e-mail us at firstname.lastname@example.org within
24 hours of receiving your goods. We will ask you to return the goods to us as soon
as possible and within 28 days of delivery. We will then give you a full refund
Security / Privacy
not use this website. By visiting this website, you are accepting the terms of this
your orders. The information we ask of you through the checkout process is the minimum
required to process your order. We do not hold or store any payment information
details, including credit card numbers or bank details.We ask you to provide a contact
telephone number so that we can contact you if there is any issue with an order
you have placed. We do not make sales phone calls and will only ever call in relation
to an order.We do not pass your telephone number, email address or other details
to any other organisations other than to process your order or as required by law.
We will send order confirmation, dispatch confirmation and other relevant emails
related only to orders you have placed to the email address provided by you when
registering with us to create your account.All information we hold on you is kept
securely and confidentially as required by the Data Protection Acts 1988 and 2003.
By using this website you agree that all the information, communications, photography,
text, images, graphics, software, trademarks, trade names, logos and other materials
and services on this website (the “content”) are protected by copyright, trademark,
database rights, sui generis rights and other intellectual property laws under the
national laws of Ireland and international treatise. All property rights, title
and interest in and to the content shall be at all times and for all purposes remain
vested in The Cake Café and/or its licensors, as the case may be.
You agree not to copy, modify, transmit, display, distribute, perform, reproduce,
license, publish, create derivative works from, transfer or sell any information
contained on or forming part of this website, or otherwise use such content of this
website for re-sale, re-distribution or for any other commercial use, without the
consent of The Cake Café and/or its licensors as the case may be.
Third party websites
Any external links to other websites are clearly identifiable as such, and we are
not responsible for the content or the privacy policies of third party websites.
Your use of third party websites is subject to the terms and conditions of use contained
within each of those websites. The Cake Café is not liable or responsible for the
accuracy of any information, data, opinions or statements on these websites or the
security of any link or communication with those websites.
While we use all reasonable efforts to maintain this website in an accurate and
up-to-date fashion it may contain some technical or other mistakes, inaccuracies
or typographical errors. We cannot be held responsible for any mistakes or omissions
on this website.
Modification of terms
this website (including, in particular, those relating to price or availability)
on the website.
of Ireland and you hereby submit to the exclusive jurisdiction of the courts of
Ireland. This will not prevent The Cake Café from pursuing a claim for breach of
contract, copyright infringement or otherwise in respect of these terms and conditions
in any other jurisdiction throughout the world.